Dysfunctional Consultations

Overview

This module will take approximately 30 minutes to complete and includes the following elements. 

• Background
  • What is a dysfunctional consultation and why they can arise
• Diagnosis
  • How to recognize the signs of a dysfunctional consultation 
• Management
  • How to manage a variety of dysfunctional consultations
• Optional quiz to assess your learning from the course
• An audit suggestion
• A list of useful links and resources for further reading 

Goals

During this course you will learn:

• What is meant by a dysfunctional consultation.
• The patient factors which can make consultations dysfunctional.
• The doctor factors which can make consultations dysfunctional.
• Some approaches to managing consultations more effectively.
• Where to look for further help and advice.

Audit Suggestions

Topics covered