Overview

• This module is designed for all primary care staff to assist with their understanding of Performance Management and how it may apply in their in their daily working lives in primary care.
• The course contains a case study and multiple-choice questions.
   

Goals

During this course you will learn:

• What performance management is.
• What performance management of an organisation means.
• What performance management of people means.
• What good or poor performance management looks like.
• About the potential benefits and disadvantages of performance management.
• About your organisation’s responsibilities.
• About the wider NHS responsibilities.
• Where to look for further help and advice.

Topics covered