Overview

• This module is designed for all primary care staff  to assist with their understanding of Root Cause Analysis and how this information should be applied in their daily working lives in primary care.  
• The course contains a case study and multiple-choice questions. 

Goals

• During this course you will learn: 
  • What root cause analysis is.
  • Why it is important. 
  • When to use it. 
  • The building blocks of how to conduct a root cause analysis. 
  • What your responsibilities are with regard to root cause analysis. 
  • The potential problems associated with root cause analysis. 
  • Where to go for more help.
     

Topics covered