Overview

• When considering the use of remote and telephone consultations there are areas of difference in terms of the practicalities, the limitations and constraints, and the specifics of how and when they are used.
• This module will cover these specific concerns and provide helpful advice on all aspects of this element of primary care service provision.
• The module also includes links to helpful videos and other resources.
• There is a multiple-choice questionnaire and certificate for successful completion.

Goals

• During this module you will learn:
  • The priorities relating to telephone and remote consultations.
  • The settings where they are used.
  • The practicalities of telephone consultations.
  • The GMC advice regarding remote consultations.
  • Safety netting and follow up.
  • Advice for patients with possible COVID infection.

Topics covered