Overview

This module is for managers in primary care and will take approximately 45 minutes to complete and includes the following elements:

• An outline of the key concepts regarding freedom to speak up and the listen up concept
• A rationale for the reasons behind fostering a culture encouraging freedom to speak up
• Resources for further reading and advice on where to look for further help and information
• A short video
• A case study
• A multiple-choice quiz to assess your knowledge

Goals

During this course you will learn about:

• What is meant by the concepts freedom to speak up and listen up.
• The background to the concept behind these concepts.
• Examples where the NHS has struggled to manage the whistleblowing process well.
• The barriers to speaking up.
• What a positive approach to freedom to speak up means to an organisation.
• Where else to look for help and support.

Topics covered