Overview

This module will take approximately 30 minutes to complete and includes the following elements: 

• Definitions of the key concepts relating to making every contact count.
• A case study.
• A short video.
• Where else to look for help and support.
• A multiple choice questionnaire to assess your learning.
• A list of helpful resources and further reading.

Goals

During this course you will learn:

• What is meant by the phrase making every contact count (MECC).
• Why the MECC approach can prove to be a useful tool in primary care.
• What you and your organization can do to implement a MECC programme.
• Where to find resources to help create a MECC programme.
• Where to look for further help.

Topics covered